Mandatory Policies

At Doon Public School, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard the information of individuals who access our website, mobile application, or related services (collectively referred to as “Services”).

By using our Services, you acknowledge and agree to the terms described in this policy, including the collection and processing of your data.

User Responsibility & Data Protection

Users are responsible for the information they share while using our Services. While we implement reasonable safeguards, we cannot control how other users may interact with shared data.

Please keep in mind:

  • No digital platform can guarantee absolute security
  • Deleted content may still exist in backups or cached systems
  • Information shared publicly may be accessed or reused by others
  • We continuously work to protect your data, but external risks may still exist

Data Removal Requests

If you wish to remove your personal data, you may contact the school administration. We will make reasonable efforts to delete your information from active systems; however, certain data may remain in archived backups as part of standard operational procedures.

Reporting Concerns

If you notice any misuse of data or violation of policies, please report it to:
info@doonpublicschool.in

Children’s Information

To provide educational services effectively, we may collect limited information related to students, including:

  • Student name
  • Contact details
  • Parent or guardian information

This data is collected strictly for academic and administrative purposes.

Information We Collect

We may gather the following types of information:

  • Personal details (name, email, phone number, photograph)
  • Official documents (date of birth proof, address proof, transfer certificate, etc.)
  • Device-related data (device type, operating system, unique identifiers)
  • Usage data such as app activity and interaction patterns

Purpose of Data Usage

Your information is used for:

  • Identity verification and security
  • Delivering and improving educational services
  • Sending important updates and notifications
  • Enhancing user experience
  • Monitoring system performance and usage trends

Communication Policy

By using our Services, you agree to receive communications such as:

  • Emails
  • SMS alerts
  • App notifications

These communications may include important announcements, reminders, and service-related updates. Standard charges from your service provider may apply.

To opt out of non-essential communication, you may contact the school administration. However, official or legal communications will still be sent when required.

Analytics and Tracking

We may use analytics tools to better understand how users interact with our Services. These tools may collect:

  • Frequency of usage
  • User behaviour within the application
  • Performance metrics

This information may be shared with trusted third-party providers in compliance with applicable laws.

Sharing of Information

Doon Public School does not sell or rent personal data. However, information may be shared under the following circumstances:

  • With authorized service providers assisting in operations
  • In case of institutional changes such as mergers or restructuring
  • When required by law or legal authorities
  • To prevent fraud or ensure safety and security

 

 

Managing Your Information

Users may:

  • Request updates or corrections to their personal data
  • Request account deletion through the school administration

Please note that certain information may be retained for legal, security, or operational reasons.

Policy Updates

This Privacy Policy may be revised periodically. Any changes will be communicated through:

  • Official website updates
  • Email notifications

Contact Details

For any questions or concerns regarding this policy, please contact:
Email: info@doonpublicschool.in
Website: https://www.doonpublicschool.in

Website-Specific Information

Comments

When users submit comments, we may collect:

  • Information entered in forms
  • IP address
  • Browser details

This helps maintain security and prevent spam.

Media Uploads

Users uploading images should avoid including embedded location data (EXIF GPS), as this information may be accessible to others.

Cookies

We use cookies to improve user experience:

  • Comment-related cookies may be stored for up to 1 year
  • Login cookies may last for 2 days or longer if “Remember Me” is selected
  • Temporary cookies help verify browser compatibility

Embedded Content

Our platform may include content from third-party websites (such as videos or articles). These external sites may collect data and track interactions independently.

Data Sharing (Technical)

If you request a password reset, your IP address may be included in the verification email.

Data Retention

  • Comments may be stored indefinitely
  • User profiles are retained until deletion is requested
  • Users can view, update, or delete their information (excluding usernames in some cases)

Your Rights

You have the right to:

  • Request access to your personal data
  • Request deletion of your data

(Some data may be retained where legally required.)

Automated Processing

Visitor comments and certain activities may be monitored through automated systems for spam detection and security purposes.

 

General Terms & Conditions

  1. Fees must be paid online via the official website or mobile application only
  2. Payments should be completed by the 10th of each month; late fees may apply thereafter
  3. Failure to pay fees within the month may result in removal from school records, with re-admission subject to availability
  4. Additional charges may apply for dishonoured payments
  5. Withdrawal after 1st April is not permitted without proper notice or fee in lieu of notice

 

Cancellation & Refund Policy

For any cancellation or refund-related requests, please contact the school administration directly.